Privacy Policy

1. Introduction

At UktubAI, we are committed to protecting your privacy and ensuring the security of your research data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our revolutionary AI-powered scientific research platform that transforms weeks of literature review into hours while achieving 100% citation accuracy.

2. Information We Collect

2.1 Personal Information

• Name and email address
• Account credentials and authentication data
• Payment information (processed securely through third-party providers)
• Profile preferences and settings

2.2 Research Data

• Uploaded PDF documents, articles, and research materials processed by our PDF Intelligence Engine
• Generated literature reviews, research proposals, survey papers, and technical reports
• Research parameters extracted through our intelligent conversational AI
• Citation data and formatting preferences across APA, MLA, IEEE, AMA, and Chicago styles
• Collaborative research session data and version history

2.3 Usage Data

• Platform usage patterns and interactions
• Document generation history
• Performance metrics and analytics
• Device and browser information

3. How We Use Your Information

• Provide and improve our revolutionary AI-powered scientific research platform
• Process research materials through our advanced PDF Intelligence Engine and AI models
• Generate literature reviews, research proposals, and other academic documents with 100% citation accuracy
• Enable collaborative research features and real-time synchronization
• Process payments and manage subscriptions
• Send important updates and notifications about your research workflow
• Comply with legal obligations and prevent fraud

4. Data Security

We implement industry-standard security measures including:

• Enterprise-grade end-to-end encryption for all data transmission and storage
• Advanced security infrastructure with regular automated backups
• Multi-factor authentication and granular access controls
• Regular security audits and penetration testing
• Compliance with academic integrity and research data protection standards
• Built-in safeguards against plagiarism and academic misconduct

5. Data Retention

Paid account research data is retained for the duration of your subscription and for a reasonable period after cancellation to allow for reactivation. Free tier data may be removed after 90 days of account inactivity. We implement industry-standard backup procedures and take reasonable measures to maintain data integrity, but recommend users regularly download and backup important research documents.

6. Third-Party Services

We use trusted third-party services for payment processing and analytics. These services have their own privacy policies and are carefully vetted for security.

7. Payment Information

All payment processing is handled through Stripe. We do not store or have access to your complete credit card information. Please refer to Stripe's privacy policy for information about how they handle payment data.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request data deletion where legally required
• Export your research data in a machine-readable format
• Restrict processing of your personal data
• Object to processing based on legitimate interests
• Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided in this policy. We may require verification of your identity before processing such requests.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. Types of cookies we use include:

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how users interact with our service
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings, though this may affect site functionality.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on our website
• Sending you an email notification
• Displaying a prominent notice on our platform

Continued use of our service after such modifications constitutes acceptance of the updated Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know, delete, and opt-out of sale of personal information. Please see our CCPA compliance documentation or contact us for more information about exercising these rights.

13. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us at: [email protected]

We will respond to your inquiry within 30 days, as required by applicable privacy laws.